-5°C 
Experience the mountains together with distance and your own responsibility
Dear guests of the Kaunertal glacier and nature park region.
We are nature lovers and know about the therapeutic effects of staying in nature. The safety of our guests in times of COVID-19 is still a key issue for us.
In times of Corona, everyone can do their part to prevent or contain the spread of the virus. As a mountain railway operator, we have drawn up guidelines for ourselves and our guests in accordance with the current state of knowledge and official requirements, in order to enable the most carefree natural experience in our mountains. We ask all guests in our region to observe them and deal with them on their own responsibility.
Your team from the Kaunertal Glacier & Winterberg Fendels
This page is updated regularly and adapted to the current official requirements.
Status: January 2021
General COVID-19 rules for the use of the mountain railways
- Maintain a distance of at least 1 meter from other people outside the common household.
- Please wear a mouth and nose protection in the gondola, in den waiting halls and in the restaurant. With the exception of children up to the age of 6 or people who cannot be expected to do so for health reasons.
- Pay contactless if possible.
- Lift tickets can be booked online.
- Follow the instructions of the employees.
- Avoid shaking hands and hugs.
- Wash hands several times a day with soap and water for at least 30 seconds.
- Avoid contact on the face with uncleaned hands.
- Sneeze or cough into the crook of your arm or into a handkerchief.
- Stay home if there is any sign of illness.
Hygiene measures for lift systems
- Please wear a mouth and nose protection in the gondola, in den waiting halls and in the restaurant. With the exception of children up to the age of 6 or people who cannot be expected to do so for health reasons.
- In cable cars, chair lifts with bubbles and closed waiting areas, people over 14 years of age must wear an FFP2 mask.
- Separate visitor guidance systems were installed on all lifts.
- Waiting areas in the buildings are well ventilated throughout the day.
- Regular loudspeaker announcements to prove compliance with the hygiene measures.
- Banners and signs are installed to inform our guests to keep distance and to wear a face mask.
- Capacity reductions on the cable cars.
- The measures taken are checked by our employees.
Hygiene measures in the restaurants
- Please wear a mouth and nose protection in the gondola, in den waiting halls and in the restaurant. With the exception of children up to the age of 6 or people who cannot be expected to do so for health reasons.
- Adequate instructions for keeping the distance and for wearing mouth and nose protection.
- Disinfectant dispensers were installed in the restaurant area.
- Guest registration at the checkpoints provided. No meals may be consumed in the restaurant without a registration.
FAQs
Mouth and nose protection must be worn in all gondolas, in the waiting areas of the lifts, in the ski bus and in the entire restaurant area (except at the seat / table). Exceptions are children up to the age of 6 or people who cannot be expected to do so for health reasons. In addition to the conventional mouth and nose protection masks, multifunctional towels, ski masks, bandanas, buffs, etc. are also used as mouth and nose protection. It is important that the mouth and nose are completely covered. Mouth and nose protection is available on request at the cash registers and lift stations
An FFP2 mask is only only mandatory in closed vehicles (cable cars, chairlift with bubble) and in closed waiting areas.
As before, it is mandatory to wear a face mask at chairlifts without a bubble and at drag lifts.
There are floor markings in all waiting areas by the lifts or in the restaurant. In terms of keeping your distance, personal responsibility also plays a major role.
If a minimum distance cannot be maintained, we recommend wearing mouth and nose protection. This is already mandatory in the lift stations and gondolas.
Mask requirements apply in the waiting areas and in the lanes. The mouth and nose protection must be worn during the entire waiting and driving time.
Through visitor guidance and guidance systems, groups of people standing closely together are avoided as far as possible in the waiting areas.
The cable car cabins, toilet facilities and first aid stations are disinfected daily with cold foggers.
All cable car employees have a daily fever control before starting work.
You can buy the ski ticket either via our online shop, directly at the hotel or while sitting in your own car at the toll station.
If possible, we recommend that you settle the bill contactlessly by card.
Ski training on the Kaunertal Glacier is also possible during COVID-19.
In order to avoid large crowds, we ask you to note the following:
- In order to equalize the peak times at the coaching meeting, this will take place in the future from 10:00 to 12:00 in the operations manager’s office.
- In order to avoid the rush hour in the restaurant, we ask you to adjust the meal times.
- Please only store the backpacks and equipment in the car or in the wooden huts.
Here at the Kaunertal Glacier and Winterberg Fendels, the transport capacities are significantly larger than the number of guest beds (approx. 1,600). That is why ALL guests find plenty of space with us and do not have to accept long waiting times at the lifts.
Another advantage is that you can travel directly to the slopes by car.
Events on the Kaunertal Glacier & Fendels Winter Mountain
Our events for the 2020/2021 winter season are primarily open-air events in the extensive mountains of the Kaunertal Glacier and Winterberg Fendels.
In the following, we are happy to give you an overview of the events that we have maintained or launched for this season as a nature-oriented offer.
- 09 OKT – 11 OKT 2020 // 35. Kaunertal Opening (KTO), outdoor event
- 09 OKT – 29. NOV 2020 // Fallruns at Snowpark Kaunertal, outodoor event series
- 28 NOV – 29 NOV 2020 // Goodboards&Goodschi Testtour, outdoor event
- 13 MAR – 14 MAR 2021 // Kaunertal Freeride Days, outdoor event
- 26 MAR – 28 MAR 2021 // Choice Company Split Camp, outdoor event
- 28. MAR – 23 MAI 2021 // Spring Classics at Snowpark Kaunertal, outdoor event